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Shipping and Handling


NailCandi Shipping & Handling

P R O C E S S I N G • T I M E :

The average processing time is approximately 4 business days; however, please note that the processing time can also be affected by the stock status of individual items, the time of the year, national holidays, etc. Some order can take between 5-10 business days to process. Note: In orders with more than one item, the processing time will be based on the item with the longest processing time.

S H I P P I N G • T I M E :


Most orders are shipped either via registered mail with a tracking number or via ePacket. How long it takes for the parcel to arrive depends entirely on where in the world you are, but could be anything from 10 - 60 days however most parcels are delivered within 2 weeks. If after 60 days you have not received your parcel, please get in touch with us. 

Countries that support receiving ePacket deliveries are: 

  • Australia
  • Belgium
  • Brazil
  • Canada
  • Croatia
  • Denmark
  • Estonia
  • Finland
  • France
  • Germany
  • Gibraltar
  • Great Britain
  • Hong Kong
  • Hungary
  • Ireland
  • Israel
  • Italy
  • Latvia
  • Lithuania
  • Luxembourg
  • Malaysia
  • Malta
  • Netherlands
  • New Zealand
  • Portugal
  • Singapore
  • Spain
  • Sweden
  • Switzerland
  • United States


• Certain items are prohibited by some shipping carriers.

E.g. batteries and e-liquids. If your order contains these items for the shipping carrier you selected, we will re-route your order via another carrier to ensure it arrives safely. This may require additional shipping time.

• Approximate times for reference only.

Shipping times will be affected during public holidays; manufacturers and couriers will limit their operations at these times. This is outside our control. Normal service resumes immediately after each holiday.